Tax Agent Disclosure

Information we are required to Disclose to You

As a Tax Agent, our work for you is performed in accordancewith the Tax Agent Services

Act 2009. Under this Act, the Tax Agent Services (Code ofProfessional Conduct)

Determination 2024 requires that we make the followingdisclosures to you:

1. Matters that could significantly influence your decisionto engage us (or continue to

engage us) for a Tax Agent Service from 1 July 2022 onwardinclude the following:

·        None Applicable

2. The Tax Practitioner’s Board maintains a register of TaxAgents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-registerand the TPB Factsheet "Informationfor Clients"

3. If you have a complaint about our Tax Agent services, youwill need to contact your Accountant in the first instance with details byemail. If they are unable to resolve your complaint satisfactorily, pleasecontact our Managing Director - Roy Sanderson by email roy@rjsanderson.com.au.  Your complaint will be investigatedobjectively by an Authorised Officer who is not involved in the subject matterof the dispute. We will provide you with email acknowledgement of receipt ofyour complaint and our understanding of the circumstances. The email willinform you that we will attempt to resolve your complaint with 14 days and willoutline the dispute resolution process. If you are unhappy with the outcomethat we propose to you, you can then make a complaint to the Tax PractitionersBoard (TPB) using the link listed above. The TPB will send you an email toacknowledge the receipt of your complaint and review and risk assess yourcomplaint. If you are unhappy with how the TPB has dealt with your complaint,the above link includes details about your review rights and who can furtherassist you.

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